RETURN AND REFUND POLICY

Last Updated: October 1, 2026

Thank you for shopping with Daily Youth. This policy explains when you can return a product, when you can receive a refund, and how subscription orders are handled. Please read it carefully, because the rules for your first order and the rules for subscription orders are different.

Quick Summary

	First order	Subscription orders (second and later)
Return accepted?	Yes, if unopened and unused	No, once the order has been delivered
Refund available?	Yes, full refund after inspection	No refund on a delivered order
Already shipped?	Standard return process applies	Order cannot be recalled; see the remedy below
Future shipments	Not applicable	Cancel any time, no further charges
Goodwill remedy	Not applicable	50% discount applied to the order already shipped

Scope and Contact Information

For questions regarding returns, refunds, or subscriptions, please contact us through:

Email: info@dailyyouth.life

Phone: (336) 850-5541

Address: Daily Youth 313 Trindale Rd Archdale, NC 27263 United States

This address is for correspondence only. The return address is provided after your return is approved.

Policy Overview

Return Period (first orders): 30 calendar days from the date your order was delivered

Return Shipment Deadline: Approved returns must be shipped within 7 calendar days of approval

Inspection and Processing: Up to 7 business days after delivery of the returned item

Refund Posting Time: Generally 5–10 business days after the refund is processed, depending on your bank or payment provider

Return Shipping Costs: Covered by the customer unless the return is due to a verified Daily Youth error or a defective item

Subscription Orders: Not eligible for return or refund once delivered. See the Subscription Orders section below.

First Orders

Your first order from Daily Youth may be returned for a full refund within 30 calendar days of delivery, provided the product is unopened and unused.

To qualify, the item must:

Be unopened, unused, and in its original condition.
Have any manufacturer seal, shrink wrap, hygiene seal, or safety seal fully intact.
Include all original packaging, cartons, inserts, applicators, and accessories.
Be free from damage, tampering, or alteration.
Be accompanied by proof of purchase from dailyyouth.life.
Match the item and order information associated with the approved return request.

Because our products are cosmetic and personal care items, a product that has been opened, used, swatched, decanted, or had its seal broken cannot be returned or resold for health and hygiene reasons. This applies even if the product has only been used once.

This does not affect your rights where a product arrives damaged, defective, or incorrect. Please see the Defective, Damaged, or Incorrect Items section.

Subscription Orders

When you enrol in a Daily Youth subscription, each scheduled order is prepared and dispatched automatically on your renewal date.

Subscription orders are not eligible for return or refund once they have been delivered. This applies to your second order and every order after it. Because these products are cosmetic and personal care items that are dispatched on a recurring schedule, we are unable to accept them back or resell them.

If your subscription has already generated an order that has shipped, we are unable to recall or cancel that specific order. What we can do:

Cancel all future shipments immediately. Your subscription will be cancelled and you will not be charged again.
Apply a 50% discount to the order that has already shipped. We will refund 50% of the product price for that order to your original payment method as a goodwill gesture.

To request this, contact us at info@dailyyouth.life with your order number as soon as possible.

To avoid a shipment you do not want, cancel your subscription before your next renewal date. Once a renewal has been processed, the order enters fulfilment and cannot be stopped.

You can cancel your subscription at any time through your Daily Youth account, or by contacting customer service. Cancellation takes effect immediately for all future shipments. Full details are in our Subscription Terms.

This section does not limit your rights where a subscription order arrives damaged, defective, or incorrect. Those cases are handled under the Defective, Damaged, or Incorrect Items section below and are not subject to the no-return rule.

Order Cancellations

If you need to cancel an order, please contact our customer service team as soon as possible.

If your order has already been processed or shipped, cancellation may no longer be possible.

For subscription orders, please see the Subscription Orders section above.

Return Request and Shipment Deadline

A return request for an eligible first order must be submitted within the 30-day return period.

Once approved, the item must be shipped within 7 calendar days using the return instructions provided by Daily Youth.

Returns sent without prior authorization may be refused or returned to the sender.

Return Instructions

To start a return:

Contact Customer Service. Email info@dailyyouth.life with your order number, the item you wish to return, and the reason for your request.
Provide Additional Information. Include clear photographs of the item and its seal, particularly if it is damaged, defective, or incorrect.
Receive Return Authorization. Our team will review your request and, if approved, provide return instructions and the applicable return address.
Package the Item. Safely package the item with all original packaging, seals, inserts, and accessories included.
Ship the Return. Ship the approved return within 7 calendar days using a reliable, trackable shipping service.

Important: Please do not send returns to an address shown on the original shipping package unless Daily Youth specifically instructs you to do so. Packages sent cash on delivery or with postage due will not be accepted.

Return Shipping

Customers are responsible for all return shipping costs, including returns made due to preference or change of mind.

We recommend using a trackable and insured shipping service. Daily Youth is not responsible for returns that are lost, stolen, misdirected, damaged in transit, or delivered to an unauthorized address.

Original shipping charges, expedited shipping charges, return shipping costs, package protection fees, and similar service charges are non-refundable unless required by law or the return resulted from a verified Daily Youth error.

Refund Policy

Once a returned item is received, it will be inspected to confirm that it meets the requirements of this policy.

Inspection and Processing: Please allow up to 7 business days after delivery of the return for inspection and processing.
Refund Method: Approved refunds will be issued to the original payment method.
Refund Posting: After a refund is processed, your bank or payment provider may require an additional 5–10 business days to post the funds to your account.
Confirmation: You will receive confirmation once your refund has been processed.

Refunds cannot be issued to a different card, bank account, or payment method.

If a returned item arrives opened, used, unsealed, damaged, incomplete, or otherwise not in its original condition, Daily Youth may refuse the return or reduce the refund where permitted by law. We will contact you before doing so.

If you do not see your refund within the expected timeframe, please check with your bank or payment provider. If you need further assistance, contact info@dailyyouth.life.

Refund Adjustments

Promotional discounts will be reflected in the refund amount.

If returning part of an order causes the remaining order to no longer qualify for a promotion, bundle discount, subscription discount, or minimum-purchase offer, the refund may be adjusted to reflect the terms of that promotion where permitted by law.

Where a first order was purchased at a discounted subscription or introductory price, the refund will reflect the amount actually paid.

Exceptions and Special Cases

Non-Returnable Items

The following are not eligible for return or refund unless they arrived defective, damaged, or incorrect:

Any product that has been opened, used, or had its seal broken.
Subscription orders that have been delivered.
Items marked Final Sale, Clearance, or Non-Returnable.
Gift cards.
Free gifts, promotional items, or samples, unless otherwise stated.
Items returned without their original packaging or accessories.
Items returned outside the applicable return period.

Final-sale and non-returnable status will be identified on the applicable product page or before purchase.

Defective, Damaged, or Incorrect Items

Please inspect your order promptly after delivery.

If your order arrives visibly damaged, leaking, with a broken seal, or you receive an incorrect item, contact info@dailyyouth.life within 7 calendar days of delivery.

Please include:

Your order number.
Clear photographs of the item.
Photographs of the packaging and any broken or missing seal.
A photograph of the shipping label.
Photographs clearly showing the damage or incorrect item.

If the issue is verified, Daily Youth will provide an appropriate resolution, which may include a replacement, refund, or prepaid return label. This applies to subscription orders as well as first orders.

If you experience an adverse reaction to a product, stop using it and contact us. Please also consult a qualified healthcare professional. Individual sensitivity to cosmetic ingredients varies, and a reaction is not in itself evidence that a product is defective, but we will review every case.

Normal variation in colour, texture, or scent between batches, damage occurring after delivery, improper storage, misuse, and failure to follow the usage instructions are not considered manufacturing defects.

Nothing in this policy limits any rights or remedies that cannot legally be excluded.

Refused and Undeliverable Orders

Orders refused at delivery or returned because of an incorrect, incomplete, or undeliverable address may be treated as a return.

Any actual return shipping charges, carrier fees, or other costs incurred may be deducted from the refund where permitted by law.

An undeliverable or refused package does not automatically qualify for a full refund.

Lost Packages

If your package does not arrive within the estimated delivery timeframe, please contact us so we can assist and, where appropriate, initiate an investigation with the shipping carrier.

Return Abuse and Fraud Prevention

To keep our return policy fair and sustainable for all customers, Daily Youth may review returns for potential fraud or abuse.

Where permitted by law, Daily Youth reserves the right to delay, limit, or refuse a return or refund when there is reasonable evidence of:

Excessive, unusual, or repeated return activity.
Returning items after they have been opened or used.
Repeatedly ordering and returning first orders across multiple accounts or addresses.
Item substitution or counterfeit returns.
Returning an item different from the item purchased.
Altered receipts, order information, shipping labels, or return documentation.
Returning empty packages or packages with missing contents.
Abuse of promotions, introductory subscription pricing, discounts, referral programs, chargebacks, or customer accounts.
Violations of this policy or other Daily Youth terms.

Daily Youth may request additional information reasonably necessary to verify the purchase, identity of the purchaser, condition of the item, or validity of the return. This may include photographs, delivery information, payment verification, or government-issued identification where lawful and reasonably necessary.

A return may be temporarily held while it is reviewed. If a return is denied, Daily Youth will provide the reason and instructions regarding the item where appropriate.

Fraudulent activity may result in cancellation of orders, refusal of future transactions, suspension of customer accounts, or referral to the relevant payment provider or authorities.

These protections will not be used to deny a legitimate claim involving an item that was defective, materially misdescribed, damaged in transit, or incorrectly supplied.

Processing Times

For reference:

Return Request (first orders): Must be submitted within 30 calendar days of delivery.
Return Shipment: Approved returns must be shipped within 7 calendar days of approval.
Return Inspection: Up to 7 business days after the returned item is delivered to Daily Youth.
Refund Issuance: Approved refunds are issued to the original payment method after inspection.
Bank or Payment Provider Posting: An additional 5–10 business days may be required for the refund to appear in your account.

Return Shipping Address

Please do not send returns to an address listed on this website or to the address shown on the original shipping package.

Once your return request has been approved, Daily Youth will provide you with the appropriate return shipping address and return instructions.

To receive the return address, please contact us at info@dailyyouth.life with your order number and return request.

Returns sent to an unauthorized address or without prior approval may be refused or returned to the sender.

Policy Changes

Daily Youth may update this Return and Refund Policy from time to time.

The version in effect on the date of purchase will generally apply to that order, unless a change is required by law.

For active subscriptions, we will notify you of any material change to this policy before it applies to your next renewal.

Contact Information

If you have questions or require assistance with an order, delivery, return, refund, or subscription, please contact us:

Email: info@dailyyouth.life

Phone: (336) 850-5541

Address: Daily Youth 313 Trindale Rd Archdale, NC 27263 United States

This address is for correspondence only. The return address is provided after your return is approved.

Please include your order number when contacting us so we can assist you efficiently.

Subscription Terms

Last Updated: October 1, 2026

Style Phantom has no equivalent page. Daily Youth needs one, because a subscription offer without clearly posted terms is the single most common trigger for both payment-processor review and state attorney general attention. Publish this as its own page and link it from the checkout, the footer, and every renewal email.

What a Daily Youth Subscription Is

Certain Daily Youth products are available on a recurring subscription plan. When you enrol in a subscription, you agree to receive the product automatically at the interval you selected, and you authorise Daily Youth to charge your payment method for each shipment until you cancel.

Your subscription continues until you cancel it. There is no fixed minimum term unless the product page states one.

A subscription is only created if you actively select it at checkout. We will never add a subscription to your order by default.

Before you pay, we will show you clearly:

The product and quantity in each shipment.
The price you will be charged per shipment, including whether an introductory or first-order price differs from the ongoing price.
How often you will be charged and shipped.
The date of your first renewal.
That the subscription renews automatically until cancelled.
How to cancel.

By completing the purchase, you give your express consent to these recurring charges.

Billing

Billing Interval: Every 30 days, unless a different interval is shown on the product page and confirmed at checkout.

Your payment method is charged automatically on each renewal date at the price shown at the time of enrolment, plus any applicable tax and shipping.

If your first order was offered at an introductory or discounted price, the ongoing price for later shipments is shown before you enrol and in your order confirmation.

We will email you a confirmation for each renewal charge.

If we need to change the price or the interval of your subscription, we will notify you by email at least 14 days before the change takes effect, and you may cancel before then.

Failed Payments

If a scheduled payment is declined, we may retry the charge over the following days and will notify you by email.

If payment cannot be collected, your subscription may be paused or cancelled. No product is shipped until payment is successfully collected.

You can update your payment method at any time in your account.

Managing Your Subscription

Through your Daily Youth account, you can:

Skip an upcoming shipment.
Change the delivery frequency.
Change the shipping address.
Update your payment method.
Pause your subscription.
Cancel your subscription.

Changes apply to shipments that have not yet entered processing. A change made after a renewal has been processed will apply from the shipment after that one.

Cancellation

You may cancel your subscription at any time, for any reason, with no cancellation fee.

To cancel, either:

Log in to your Daily Youth account and cancel the subscription directly, or
Email info@dailyyouth.life or call (336) 850-5541 and we will cancel it for you.

Cancellation stops all future shipments and all future charges with immediate effect. You will receive an email confirming the cancellation.

Cancellation deadline. To stop a particular shipment, you must cancel at least 48 hours before your next renewal date. Your next renewal date is shown in your account and in every renewal reminder email.

If an order has already shipped. Once a renewal has been processed, that order enters fulfilment and we are unable to recall or cancel it. In that situation we will cancel all future shipments and apply a 50% discount to the order already shipped, refunded to your original payment method. Full details are in our Return and Refund Policy.

Returns and Refunds on Subscription Orders

Subscription orders are not eligible for return or refund once delivered, because they are cosmetic and personal care products that cannot be resold.

This does not apply where a subscription order arrives damaged, defective, or incorrect. Those cases are resolved under our Return and Refund Policy in the same way as any other order.

Your first order is subject to the separate first-order return rules set out in our Return and Refund Policy.

Your Rights Under State Law

Some states give consumers additional rights in relation to automatically renewing subscriptions, including specific cancellation methods and notice requirements.

Nothing in these Subscription Terms limits any right you have under the law of your state. Where state law gives you a greater right than these terms, that law applies.

If you are a California resident, you may cancel your subscription online through your account, by email, or by telephone using the contact details above.

Product and Health Notice

Daily Youth products are cosmetic and personal care products. They are not intended to diagnose, treat, cure, or prevent any disease.

If you experience irritation or an adverse reaction, stop using the product and consult a qualified healthcare professional. Please also let us know so we can review the case.

If you are pregnant, nursing, or have a skin condition, we recommend consulting a healthcare professional before starting a new skincare routine.